Ordered a gold locket, after about 2 weeks, the gold came off. They told me this was gold filled and that if i wanted a solid gold locket, that it would cost $160 more.
So I sent back the locket (and chain of course) and they billed me and send me a solid gold locket and guess what? This didn't come with a chain. Nobody told me this, nobody hinted at it while on the phone, just bam, gold locket showed up without a chain.
These guys are TOTAL scam artists and their business dealings are garbage. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY, GO TO SOMEBODY LOCAL THAT YOU CAN DEAL WITH AND HAVE ACTUAL CUSTOMER SERVICE.
Product or Service Mentioned: Pictures On Gold Locket.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: 14k solid gold chain free of charge.
I didn't like: Poor customer service.