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Last year for Mother's Day I was given a heart key chain with my granddaughter's picture on it. Four months later it broke. I contacted customer service and they couldn't have been nicer. They sent me a replacement. Four months later the new one broke. I contacted...
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#1170806
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Ordered a Locket for my granddaughter having a birthday in January 11 but her party is not until the end of the month. I spent some $83+ for only the locket but I have not even gifted it as I have to take it on her celebration out of state. I started to gift wrap it &...
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2.8
I didn't like
  • Cheap poor quality for expensive price
#1167096
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Pictures On Gold - PISSED
So I order my girlfriends locket a few days before Xmas it was a "laser engraved" I spent over $300 on the locket. And not even a few days later the picture has popes out of the locket wasn't even good quality so nonow I want my full refund that's *** I wasted that...
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1.0
#1164225
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Pictures On Gold - Love it

Pictures On Gold
#1154834
I was alittle nervous about my gold lockets with a photo engraved I bought as a gift and for myself because of some of the reviews I read but I LOVE them. They are beautiful and the picture came out amazingly!!!
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Pictures On Gold - Son's 15th birthday present.
1/1

Pictures On Gold - Son's 15th birthday present.

Pictures On Gold
#1152173
I bought a SS St. Jude pendant, 1inch wide. I am very pleased with the quality, and the price. It arrived days before his birthday. The only down side the engraving is really small, and it wasn't polished after, looks kind of dusty. I plan on ordering again for my anniversary.
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Pictures On Gold - Terrible.. This place is a scam

Pictures On Gold
#1150943
1.0
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I waited 2 weeks when they told me 2days.. I called several times and never received my Lockets.. They charged my card 416.00$ but never received any of what I ordered
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Advertised vs Delivered
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Pictures On Gold - Ripped Off

Pictures On Gold
#1148209
14k gold medical medallion was so paper thin, lasted two weeks!! Beware... you will never get a full refund!!!!
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Pictures On Gold - Completely disappointed - cheap a$$ crap and terrible service
Pictures On Gold - Completely disappointed - cheap a$$ crap and terrible service
I lost my 15 year old son in May. For Christmas, I decided to purchase a thumbprint necklace for my mother. I purchased the small heart with wings. I submitted a thumb print and engraving request with his name, DOB and DOD. His DOD was May 16, 2017. They had a timer at...
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1.9
#1163437
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Ordered a gold locket, after about 2 weeks, the gold came off. They told me this was gold filled and that if i wanted a solid gold locket, that it would cost $160 more. So I sent back the locket (and chain of course) and they billed me and send me a solid gold locket...
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1.8
I didn't like
  • Poor customer service
#1156697
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ordered from heartsmith.com since pictures on gold has so many bad reviews........................guess what same effin company...what a way to screw the consumer...........................charge more and same company....thank goodness paid thru paypal as I will stop...
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#1151799
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Tried to order a $600 pendant for five straight days. I worked with Erica, Jennifer, Dina, & a man I did not get name of. Erica said if I emailed her a link for a lower advertised price of the identical item they would price match it. I did that and since I got no...
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1.0
I didn't like
  • Poor customer service
#1150169
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Pictures On Gold - Disappointed
I got the order in a timely manner but unfortunately with in two days the color came off. I sent it back which I had to paid for to get it fixed. They said some how my locket must of received a defective locket. Got another in the mail and the same thing happened and...
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2.8
#1142932
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Pictures On Gold - Customer service second to none
I ordered my son a special engraved St Michael medallion before he left for basic trading with the army. His leather “chain” broke less than 2 days later. They upgraded his chain and sent it free of charge. I had ordered this one way too small (hey, he’s still 4 in my...
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5.0
#1130950
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Contact Pictures On Gold

Mailing Address:
PicturesOnGold.com
1140 South Railroad Ave. Staten Island, NY 10306
Staten Island, New York 10306
United States
Phone:
(877) 703-1143
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I ordered a charm for my Fiancé with his baseball jersey number on it for his birthday. Now mind you this is something he has literally wanted for 20+ years so when I found it online I thought it was going to be perfect for him. I couldn't wait to get it in the mail so...
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1.1
I didn't like
  • Cheap poor quality for expensive price
  • Poor quality and worse customer service
#1106568
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