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Purchased a pendant for my son 16th birthday and it was not what we expected when we received it. However, contacted the company and without hesitation or delayed response, we were able to send the pendant back for modifications with no hassle. Staff stayed directly in...
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POG1140
POG1140
Pictures On Gold Verified Representative

Thank you for the wonderful review! We are so happy to be apart of your sons special day! If there is anything we can do for you in the future please let us know!Thank you!!!!

5.0
#1280794
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Pictures On Gold - They were amazing

They were beautiful and fast and all exactly how we envisioned them. My grandfather had passed away so we got necklaces done with his picture for 4 granddaughters and Gramma. They all turned out great I cant wait to show them to the rest of the family Like
#1276005
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Pictures On Gold - Repaired pendant

Company went way above any company I’ve dealt with in a long time. No questions asked, repaired my pendant, that had dulled and returned in a short period of time. VERY happy to see it look like new, thank you, would buy from you again.
5.0
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#1260570
I just purchased the stainless steel dog tag for my husband for Fathers’ Day. I was nervous because of the negative reviews, but I was very satisfied with the end result. The quality of the stainless steel is a nice weight and thickness; the laser photo came perfect...
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POG1140
POG1140
Pictures On Gold Verified Representative

We are so thankful and happy you love your piece. If there is anything you ever need again in the future, feel free to contact me. Lauren 877-703-1143. Again, thank you.

4.3
#1259535
I lost my Police Officer Son and to honor him I ordered the 14k gold Police Pendant with his name, City, and badge number. I wanted a nice piece of jewelry to wear and have with me always. I went out of the Country, when I came back I was very sick. When I finally...
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POG1140
POG1140
Pictures On Gold Verified Representative

We are so sorry you are unhappy with your product. Please don't ever feel that you cannot contact us. I am sure we can definitely fix this or work with you on having a product...

2.1
#1253423
Pictures On Gold - Seriously disappointed!
Pictures On Gold - Seriously disappointed!
Pictures On Gold - Seriously disappointed!
I know I’m writing this review late in the game but I feel that I couldn’t sit on my feelings about this any longer.I ordered a 10k gold class ring from Classringshop.com on Feb. 1I was really happy to be able create a ring with so many customizable options and managed...
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POG1140
POG1140
Pictures On Gold Verified Representative

I really wished you would have contacted us. We are a very reasonable company and are always willing to help our customers. We do not want anyone to ever feel disappointed. We...

4.3
#1250433
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Pictures On Gold - Awesome

Pictures On Gold - Awesome
We had an infant pass away a few days ago. Some family of ours got pictures of her footprints and sent them to these guys. They had them make a key chain and necklace out of the imagines. We were taken back by those. Pictures on Gold did an amazing job and fast at that. We really appreciated their work very much.
4.9
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#1242260
If you are looking for a great gift that can be personalized, Pictures On Gold (aka HeartSmith) is the ideal site. I was looking for the ideal gift to celebrate our 25 year anniversary. After looking at lots of choices on line and doing my research about which is the...
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4.4
I liked
  • Great service
#1239435
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Pictures On Gold - Excellent customer service

I called and was helped through every facet of my order. Everything was explained in detail and the person on the phone was pleasant and knowledgeable. I will be needing another pendant when my grandson is born. I will recommend Pictutes On Gold to anyone and everyone.
5.0
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Customer service
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Diversity of Products or Services
Price Affordability
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#1236783

Contact Pictures On Gold

Mailing Address:
PicturesOnGold.com
1140 South Railroad Ave. Staten Island, NY 10306
Staten Island, New York 10306
United States
Phone:
(877) 703-1143
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I ordered a sterling silver religious medal with engraving and after placing the order realized I had used the wrong date. Next day I contacted customer service which is open 24/7 and was able to get corrected. The representative was very helpful and assured me that...
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5.0
#1236388