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Pictures On Gold - Good experience
Ordered a heart locket with engravings and me and my daughter on it. It's smaller then I expected so the words that are engraved is a lil hard to read. But the size is def on the site I just didn't pay to much attention to it. Other then that great product and I...
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POG1140
POG1140
Pictures On Gold Verified Representative

Good day, We can always exchange that locket for a larger size and have the engraving done larger for you. We are always here to make our customers happy and satisfied. Thank ...

4.3
#1361164
I never received the 2 items I ordered, and USPS has stated they do not know where the package is, yet, Pictures On Gold refuses to issue a refund, after 2 weeks they have yet to contact USPS and put in an insurance claim. They stated they will review my request, if...
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POG1140
POG1140
Pictures On Gold Verified Representative

Good morning, We offered to send out a brand new package, we cannot refund something we do not have. We did put a claim in for the lost package with the post office. We are st...

#1347465
I had been admiring the id bracelets for the past couple years but am hesitant to buy online since it’s hard to imagine the sizing of a piece or to feel it’s weight. I finally gave in and ordered myself the twisted anchor bracelet along with a curb link bracelet for my...
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POG1140
POG1140
Pictures On Gold Verified Representative

Good morning, Please contact me at 877-703-1143 ext 213. We can always exchange that bracelet for the one like your daughters. We value and appreciate our customers very much....

POG1140
POG1140
Pictures On Gold Verified Representative

Good morning, Please contact me at 877-703-1143 ext 213. We can always exchange that bracelet for the one like your daughters. We value and appreciate our customers very much....

3.9
#1334363
I ordered a locket for my terminally ill dad to give to my mom as a special keepsake for her birthday. I placed the order at 10:00 at night on Thursday and got a notification that it had already shipped out on Friday at 11 in the morning! Arrived on time and was...
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POG1140
POG1140
Pictures On Gold Verified Representative

Thank you for your wonderful review. We value and appreciate our customers very much, if there is anything we can do for you in the future please let us know! Sincerely Lauren...

4.6
#1318032
First time ordering & already very unhappy with! Package was delivered by FedEx but had been sliced open & pendant was removed! Was a gift for someone which is now very late! Contacted company who promised they would resend and still waiting! Extremely disappointed!!!
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POG1140
POG1140
Pictures On Gold Verified Representative

Good Morning, My sincerest apologies, my number here is 877-703-1143 ext 213. Please call me at your earliest convenience, so we can make sure we get you out that new package ...

#1317764
I'm a customer of Pic on Gold for about 5yrs. Never had any problems so far. I've bought my daughter about 5pcs since she had her twins, on different occasions. Either for Mother's day or Christmas. On or about 2016 for Christmas I ordered a charm with the pic of the...
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Anonymous
Anonymous

Good Morning, It is wonderful to hear that you have been a customer of our company for so long. I would love to help you out, I am going to send you an email right. Our number...

4.9
#1312862
I ordered a medical alert bracelet from Pictures on Gold after looking at MANY different ones. I was honestly resigned to ending up with a clunky ugly bracelet. Instead, Pictures on Gold created a truly beautiful, delicate looking bracelet that I am proud to wear! It...
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POG1140
POG1140
Pictures On Gold Verified Representative

Thank you so much for your wonderful feedback!! We value and appreciate our customer very much anything we can do for you in the future please do not hesitate to call us, our ...

4.7
#1309496
Pictures On Gold - Fabulous
I realize that this is PissedConsumer.com. However, I am here to give a positive review! I just received a necklace that I purchased from Pictures On Gold ...it's beautiful! I cannot wait to give it to my daughter! Her dog passed away a couple of months ago and this is...
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Anonymous
Anonymous

Thank you so much for your wonderful review!!! If we can do anything for you in the future please let us know!!! Our number is 877-703-1143Thank you

5.0
I liked
  • Final product was beautiful
#1304726
I am a supervisor with a company that PicturesOnGold contracts with. We received a call from Gina Maria Schifter regarding a complaint that she had with our service. As we were trying to explain our process, she kept calling the representative she was speaking with...
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1.0
#1291490

Contact Pictures On Gold

Mailing Address:
PicturesOnGold.com
1140 South Railroad Ave. Staten Island, NY 10306
Staten Island, New York 10306
United States
Phone:
(877) 703-1143
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Pictures On Gold Products and Services

All Pictures On Gold Products
Purchased a pendant for my son 16th birthday and it was not what we expected when we received it. However, contacted the company and without hesitation or delayed response, we were able to send the pendant back for modifications with no hassle. Staff stayed directly in...
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POG1140
POG1140
Pictures On Gold Verified Representative

Thank you for the wonderful review! We are so happy to be apart of your sons special day! If there is anything we can do for you in the future please let us know!Thank you!!!!

5.0
#1280794