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I lost my Police Officer Son and to honor him I ordered the 14k gold Police Pendant with his name, City, and badge number. I wanted a nice piece of jewelry to wear and have with me always.

I went out of the Country, when I came back I was very sick. When I finally opened the package with the Pendant I was shocked how cheaply it was made. It was flat, very thin, and the words on front can’t even be read. The engraving on the back is the only thing nicely done.

I didn’t contact Pictures on Gold because of my illness and travel it was past the 30 days so I knew they wouldn’t help me. I paid $365.00. I won’t be wearing it, it will sit in my jewelry box. I will some day order another Pendant from another company.

So Disappointed. Kathy Welker Az.

Product or Service Mentioned: Pictures On Gold Pendant.

Reason of review: Bad quality.

Company wrote 0 private and 1 public responses to the review from May 11.
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Pictures On Gold Verified Representative

We are so sorry you are unhappy with your product. Please don't ever feel that you cannot contact us.

I am sure we can definitely fix this or work with you on having a product you are happy with. We always look to make our customers happy.

Please contact our sales representatives at 877-703-1143. Thank you.

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