Product: Pictures On Gold Customer Care Clear all filters (6 of 6 reviews match)
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I chose to put this review here because Pictures on Gold received 68 reviews from pissed customers and they have actually 2300 + good reviews!!!!! i had 3 conversation with a rep named Chelena and here knowledge and courteous attitude should be commended. I read a lot...
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5.0
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Pictures On Gold Customer Care
I liked
  • Customer service and honesty
  • Quality
#996815
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Ordered a claddagh bracelet and paid for 2 day air.I got an email confirming the hold on my credit card. No email the next day so I pick up the phone to call. How un-kind and rude can these people be. They don't feel the need to provide customer service in fact they...
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Pictures On Gold Customer Care
#982531
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"I ordered a Sterling Silver Picture Round Locket for my wife for Mother's Day. When it arrived it was tiny and looked nothing like the item online. I expected better for $130.00. I noticed that it did not come with a chain so I had to call back and order the chain....
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Anonymous
Anonymous

They may have offered them a full refund with a 25 dollar sarcastic throwback...but look at the way they treated their unhappy customer. The customer didn't get what they pai...

Anonymous
Shorty Tall

They offered you a full refund + $25 you ***! :cry

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Pictures On Gold Customer Care
#318560
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Pictures On Gold Customer Care Review

#1002264
1.0
Details
Horrible customer service. They made a mistake and couldnt hold themselves accountable!
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Pictures On Gold Customer Care Review

#979038
1.3
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This was the worst customer service experience I've ever had in my life. This is a terrible company. They really messed my order up for Christmas and then things got worse from there. This experience was Dreadful from beginning to end. Avoid this company at all costs believe me you'll be sorry. Terrible terrible terrible terrible terrible zero stars out of four.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Pictures On Gold Customer Care Review

#940706
Recently ordered a keychain for my husband in memory of our precious daughter. Can't say enough about the wonderful service and fantastic job that they did. It was everything that I wanted and more. My husband was thrilled and it brought tears to his eyes. Wonderful compassionate folks who go out of their way to make sure that everything is perfect and you the customer are happy.
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